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Overcoming The Early Problems Of Leadership

1.     The set-up. When someone asks you a question you can’t possibly answer, use the fogging technique. Calmly admit the possibility that you do not know.. you can’t possibly know everything—do not fight back.

2.     The put-down. When you are compared to a previous perfect supervisor, try the fogging technique or practice the broken record technique.

3.     Resentment. Focus on behavior first. Performance is what counts.

4.     Competition. This often occurs when you are an outsider or you bypassed the person engaging in this behavior.

Emotional Control

Separate your felling about employees from your behavior towards them. We may choose not to like them and can also choose to work very well with them. Remember : It’s only words…or who’s the only person who can make you feel anything? The Answer?