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Phase One
‘’Get ready
to instruct’’
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Have
a timetable, how much do you expect the trainee to learn and now soon?
-
Break
down the job, list principle steps, identify key points
-
Have
everything ready, equipment, materials, supplies
-
Have
the work place properly arranged
Phase Two
‘’How to instruct’’
Step 1 :
Prepare
Prepare the
employee..put at ease..find out what he/she already knows, develop interest,
place in correct position.
Step 2 :
Present
Present the
operation, Tell / Show / illustrate / question..Show patience, stress key
points, instruct clearly and completely,
one point at a time, Don’t overwhelm.
Step 3 :
Practice
Performance
tryout..have employee tell / show you..have them explain key points..questions
and correct errors..Continue until you know he/she knows.
Step 4 :
Follow-up
Follow-up..
Let go.. designate whom to go for help. Check Frequently..encourage
questions…stress key points..Stress quality at first, consistency, then speed.