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| SuperviseStaff.com |
From time to
time, it seems that nothing works with a particular employee. Rather than let
that employee have a contagious effect on others in the work group. The
supervisor often has to confront ( Positively ) the employee.
Fixes for
chronic complainers
1- Be sure you give them recognition for
what they do WELL ( not Poorly ). Like some kids, they like attention. If a
child can’t get attention for positive behavior, he/she will sometimes act inappropriately
to get attention.
2- Reassure them about their abilities.
Often these employees may feel outdated or overwhelmed with new challenges.
They may need encouragement.
3- Accept their feelings. As long as
it’s not interfering with performance do you, the supervisor, need to deal with
it necessarily. ( you don’t have to like someone, or be liked by them to work
together ).
4- Check to see whether the complaint or
ill feelings are more widely held and follow-up to correct them if you can.