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Supervisestaff.com |
The critical
key to getting results is the expectations climate the supervisor maintains.
1- What a supervisor expects of an
employee and how he/she treats that employee will combine to profoundly
influence the employee’s performance and career progress.
2- Outstanding supervisors create high
performance expectations.
3- Employees appear to do what they
believe they are expected to do.
Special
Caution
Less
effective supervisors fail to develop high expectations.
Start with a
four positive factors
1- Develop a feeling of acceptance, an
atmosphere of encouragement, feeling of attending to the employee. Give praise
for good work.
2- Give more guidance and instructions;
do not be timid about giving constructive criticism ( positive as well as
negative ) when necessary.
3- Develop a tendency to teach more
thoroughly, to teach more advanced techniques, to challenge, and especially, to
not be afraid to teach everything you know about the job.
4- Encourage questions and discussions,
give more time ; use an unhurried, willing-to-listen approach, be accessible to
employees.
Common
Mistakes To Avoid
Sometimes
the best way to learn how to manage is to learn from our mistakes and hope that
we don’t repeat them.
1- Organizations usually get what they
reward, not what they want. The classic example is seniority as the basis for
promotion..while controversial, seniority as a basis for promotion rewards the
length of employment, not the quality / quantity of performance.
2- The job can be made rewarding by
itself. By redesigning it to fulfill higher levels of needs such as
independence, challenge and creativity, motivation can occur. This is the basis
for job enrichment and enlargement programs.
3- Thinking that money is the best
motivator. Certainly we can’t live without it; however studies clearly
demonstrate that money motivates only under certain conditions, for a certain
time, and for certain types of employees.
4- Overlooking the ego, needs the most
employees have, recognition for a job well done is critical to sustained
morale.